Privacy Policy
Last updated: September 22, 2026
Kiwi Solutions LLC ("Kiwi Solutions", "KIWI", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, and the rights and choices you may have when using kiwisolutions.net, KIWI, and related services.
1. Information We Collect
Depending on how you use our services, we may collect:
Account information, such as your name, email address, account ID, and account settings.
Information you provide to KIWI, such as tasks, calendar information, journal entries, financial records, saved items, or other content you choose to submit.
Connected service information, when you choose to connect third-party services such as calendars, messaging platforms, or other integrations.
Payment and subscription information. Payments may be processed by third-party payment providers. We generally do not store complete payment-card details ourselves.
Technical information, such as IP address, browser type, device information, log data, and website usage information.
Communications, such as information you provide when contacting us for support.
We aim to collect only information reasonably necessary to provide, maintain, and improve our services.
2. How We Use Your Information
We may use your information to:
Create and manage your account.
Provide KIWI and other Kiwi Solutions services.
Process requests, reminders, tasks, integrations, and automations you initiate.
Maintain and improve the reliability and security of our services.
Provide customer support.
Process subscriptions and payments.
Send important service-related communications.
Prevent misuse, fraud, or security threats.
Comply with applicable legal and regulatory requirements.
Where required by law, we process personal information on an appropriate legal basis, including performance of a contract, your consent, compliance with a legal obligation, or our legitimate interests.
3. AI and Automated Processing
Some Kiwi Solutions features may use artificial intelligence or automated systems to understand requests, organize information, or provide functionality.
AI-generated or automated outputs may not always be accurate. Users should review important information before relying on it.
We do not intend to use automated processing to make legal or similarly significant decisions about you unless this is clearly disclosed and permitted by applicable law.
4. Third-Party Services
Our services may integrate with third-party platforms and service providers.
These may include hosting providers, database providers, payment processors, analytics providers, messaging services, calendar providers, and other technology partners.
When you connect a third-party account, information may be exchanged with that service as necessary to provide the requested functionality.
Third-party services operate under their own privacy policies and terms.
5. Sharing of Information
We do not sell your personal information.
We may share information with:
Service providers that help us operate our services.
Third-party platforms that you choose to connect.
Professional advisers where reasonably necessary.
Government authorities or other parties when required by law.
A purchaser or successor if Kiwi Solutions LLC is involved in a merger, acquisition, restructuring, or sale of assets.
Service providers should only receive information necessary to perform their services.
6. Data Hosting and International Transfers
Where possible, Kiwi Solutions uses European-based infrastructure for its core services.
Our primary database and workflow infrastructure is hosted in the European Union, including infrastructure located in Frankfurt, Germany.
Some features may involve third-party services, integrations, or providers that process information in other countries. For example, this may occur when you choose to connect external messaging, calendar, payment, AI, or other services.
Where personal information is transferred outside the European Economic Area and applicable law requires additional safeguards, we take appropriate measures designed to protect that information in accordance with applicable data-protection requirements.
The location of our company in the United States does not change the privacy rights available to users under applicable law.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing our services, maintaining security, resolving disputes, and complying with legal obligations.
Retention periods may vary depending on the type of information and the reason it was collected.
8. Data Security
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no online service or method of electronic storage can guarantee absolute security.
9. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
Access your personal information.
Correct inaccurate information.
Request deletion of your information.
Restrict certain processing.
Object to certain processing.
Receive a copy of certain information in a portable format.
Withdraw consent where processing is based on consent.
Lodge a complaint with the relevant data-protection authority.
These rights may be subject to limitations under applicable law.
To exercise your privacy rights, contact us at info@kiwisolutions.net.
10. Cookies and Analytics
Our website may use cookies or similar technologies necessary for website functionality, security, preferences, and analytics.
Where required by law, we will request your consent before using non-essential cookies.
You may also be able to manage cookies through your browser or our cookie settings.
11. Children
Our services are not intended for children below the minimum age required to use the service under applicable law.
We do not knowingly collect personal information from children in violation of applicable law.
12. Account Deletion
You may request deletion of your account and associated personal information by contacting info@kiwisolutions.net.
Certain information may be retained where necessary for legal, security, accounting, fraud-prevention, or regulatory purposes.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make material changes, we may provide notice through our website, our services, email, or another appropriate method.
The date at the top of this page shows when the Privacy Policy was most recently updated.
14. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, contact:
Kiwi Solutions LLC
Email: info@kiwisolutions.net
Website: kiwisolutions.net